We deliver 24 hours, 7 days a week.

Our In Flight customer service team is available to take orders from 8am to 9pm.
Should you require urgent assistance, our 24 hour kitchen is on hand to offer a limited menu selection. (Extra fee may apply)
Please call our Off-Hours Duty Manager (702) 720 9727, who is on hand to take your call and go through all options available.

ORDERS

All orders must be submitted through email at: inflight-order@aoclasvegas.com
Any changes or cancellation of the order must also be submitted through email at the above address. Order will be confirm only after we receive a full signed credit card application.
A confirmation email will be sent back to you by our team.

CANCELLATION FEES

We understand the unpredictable nature of private aviation and we will work with you very closely to manage any changes and delay in your catering.
In the case of partial or full cancellation, for any reason (including cancelled flights due to the inability to refuel, weather, mechanical problems etc…), non-refundable charges will be invoiced as follows:

Orders cancelled 24 hours or more prior to requested delivery time will not be charged.
Orders cancelled 12 – 24 hours prior to requested delivery time will be charged for all special shopping only. Orders cancelled 6 – 12 hours prior to requested delivery time will be charged for 50% of the registered order. Orders cancelled less than 6 hours prior to requested delivery time will be charged in full.
All cancellations must be made in writing to inflight-order@aoclasvegas.com or SMS
Cancellations by telephone will not be accepted.
Any special order made for the specific request of a client will be billed.

DELIVERY

Our delivery and loading fees vary depending upon the airport and delivery hours requested.

FORCE MAJEUR & DELIVERY DELAY

AOC InFlight will not be held responsible for any delay due to any reason beyond the company’s control such as, for example, strike, traffic jams, accidents, road construction, flooding, bad weather condition, vehicle break-down, police activity, war etc…
AOC InFlight will not be under any liability whatsoever for non-performance or suspension of its obligation,

in whole or in part, as a result, directly or indirectly, of any strike, re (not sure what this word should be), flood, earthquake, traffic jam, accident, vehicle breakdown, war, insurrection, riot, bad weather conditions, govern- ment act or regulation, or any
other cause (whether or not of a like nature) beyond the company’s control. In the event of cancellation by AOC InFlight, any sum that may have already been paid by the customer will be refunded.

PRICES

We take pride in the quality of our food and strive to be remembered as the best caterer. All our food is made from scratch with the freshest ingredients, cooked and delivered just prior to departure. With us your catering won’t stay overnight in the FBO fridge.

“Sit Back, Relax & Enjoy The Food”
Happy Flight